Agent - A business which sells travel related packages or services on behalf of third party suppliers.

All-inclusive - Quite literally, all inclusive, when referring to a resort, means all meals, beverages, entertainment etc. are included in the per day rate.

International Special Events Society (ISES) - The International Special Events Society (ISES) was founded in 1987 to foster enlightened performance through education while promoting ethical conduct. ISES works to join professionals to focus on the "event as a whole" rather than its individual parts. ISES has grown to involve over 4,000 members active in 41 chapters throughout the world. Membership brings together professionals from a variety of special events disciplines including caterers, meeting planners, decorators, event planners, audio-visual technicians, party and convention coordinators, educators, journalists, hotel sales managers and many more professional disciplines. The solid peer network ISES provides helps special events professionals produce outstanding results for clients while establishing positive working relationships with other event colleagues. The Greater Triangle Chapter of ISES includes more than 80 members. For more information on your local chapter, log onto www.ises-gt.org.

Passport - A travel document issued by a national government that identifies the bearer as a national of the issuing state and requests that the bearer be permitted to enter and pass through other countries.

Resort - Usually a self-contained commercial establishment, these higher-end hotels attempt to provide all the vacationer needs for relaxation and recreation.